FAQ

FAQ

  • WHAT IS THE HOT N MIX BOX?

    Can't decide on a specific set pack to buy? Our Hot n mix option allows you to customise your order by mixing and matching dosing bottles in packs of 4-8.

  • WHY CAN'T I GET MORE THAN 8 DOSING BOTTLES IN MY HOT 'N' MIX BOX?

    To ensure the optimal freshness of our products, we recommend a maximum of 8 dosing bottles per order. If you're interested in a larger order, please contact info@hotshotts.com for assistance. Our shots can be frozen for up to 6 months, though some slight changes in flavor or texture may occur.

  • IS HOTSHOTTS SUITABLE FOR FREEZING?

    All our dosing bottles are safe for home freezing. Please freeze before the product expires, defrost in the fridge within 6 months of purchase, and consume within 7 days of defrosting. Freezing may slightly alter the appearance but rest assured the product remains safe to consume.

  • IS IT SAFE TO DRINK HOTSHOTTS WHILE PREGNANT?

    For concerns regarding dietary changes during pregnancy, it's best to consult your doctor for personalised advice.

  • Are Hotshotts vegan?

    Yes, our shots are vegan-friendly, as we believe in the power of plant-based ingredients for human performance.

  • WHY IS THERE SEDIMENT IN THE BOTTOM OF MY BOTTLE/GINGER SHOT(S)?

    The sediment in our ginger shots is natural gingerol, an active compound in ginger. Ensure to shake the bottle well to mix it back in before consumption.

  • I’M TAKING MEDICATION, CAN I DRINK SHOTTS?

    Consult your doctor if you're taking any specific medications alongside our shots for personalised guidance.

  • ARE HOTSHOTTS SUITABLE FOR CHILDREN?

    If you're considering introducing our shots to children, it's advisable to seek advice from a healthcare professional.

  • CAN I CANCEL MY SUBSCRIPTION IMMEDIATELY?

    Please note that a minimum of 3 subscription orders must be received before canceling your subscription.

  • WHAT DOES COLD PRESSING MEAN ?

    We employ a cold press machine that gently applies pressure to extract the highest possible amount of juice from fresh ingredients. While this method is more time-intensive compared to using heat-pasteurised purees and pulps, we feel the extra effort is well worth it.

  • SHOULD I KEEP MY HOTSHOTTS REFRIGERATED ?

    Yes, our shots are perishable and need to be kept in the fridge. Please store them at a temperature between 0-5°C.

  • DO HOTSHOTTS CONTAIN PRESERVATIVES, COLOURS, FLAVOURINGS, OR SUGARS ?

    No, we do not use any preservatives. Our shots are free from artificial colours and flavourings; nature does all the work much better than anything created in a lab. We never add sugar—our shots only contain the natural sugars found in plants.

  • WHAT IS ASCORBIC ACID AND WHY IS IT USED IN YOUR PRODUCTS ?

    Ascorbic Acid, commonly known as Vitamin C, is included in small amounts as a processing aid in our apple juice to help prevent oxidation and maintain the colour of the final product.

  • IS HOTSHOTTS PACKAGING SUSTAINABLE ?

    Absolutely! Our bottles are made from PET, which is fully recyclable and commonly recycled.